I ordered the flowers and then was told they were not able to deliver until the next day. The next day I was informed that they tried to contact me (I never received a phone call) that they were not able to get hold of their affiliated locations in their area and therefore would refund my money which would take 2-5 business days. It has been 7 days and I still didn't receive the refund. I am not happy with the services of this place at all. Very, very bad customer service.