Although I was unhappy with the product quality, I was able to secure a refund to my paypal and they have been in touch several times to rectify the mistake. I may give them another chance and hope not all the clothing is the same quality as the first I received.
Dear Miriam D.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service