- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Still not received my order and not ketting any answer at all.
Real bad service.
My children are wachting for weeks and nothings coming.
Miranda V.'s review of LightInTheBox earned 2 Very Helpful votes
miranda hasn’t received any thanks yous.
miranda doesn’t have any fans yet.
miranda isn’t following anybody yet.
Empty.
Available trustworthy clear honest kind and good taste for goods
The quality of the swimsuit is not good. The material looks cheap and it has no hem.
Dear Customer,
Usually we use our ticket center to keep in touch with our customers, I guess you might don't know how to create a ticket. No worries, the supervisor of customer service created one for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile) You can find your ticket refer to following picture or this link: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15554570
Please note because the shipping method you chose for this order was postal service(without tracking service). It's the cheapest shipping method we have, while takes the longest shipping time for delivery. It usually takes 10-20 working days (14-28 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the check out page when you placed this order. So it's normal that you still haven't received the package because it's still in transit. And it doesn't provide online tracking service. We guess you might haven't noticed this so you're inquiring about your order.
Sincerely,
LightInTheBox Customer Service