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Miranda L.

1 Level 1 Contributor
  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Food & Drink

Member since May 2021

  • Review

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Review Distribution

1 Review by Miranda

5/8/21

Terrifying experience. Delivery driver was asked to leave items and I would get them when they were back to their car. The man took pictures of the items being left but continued standing outside.
I assumed he was confused so I went to the door and he tried to come in and said "more tip". This man also did not have a mask on. I told him I've added a tip at the checkout, which I did. My dog tried to get out and got in his way from coming inside, I got the door shut and locked immediately. He began beating on the door and yanking on my door handle. The man stayed outside my door for 15 minutes.
I spoke with instacart and they told me they wouldn't send him to me again? I said that is unacceptable and not good enough. They said they would call me back to do a report in two hours, since haven't responded to my email nor called me back.
Spoke with superstore manager and was told they have nothing to do with the delivery?
Mind you I was redirected to the delivery from instacart from the superstore website, until I spoke to the manager at superstore.
They advertise for instacart and don't seem to care who they are sending to peoples homes?
I don't recommend ANYONE using this service, especially any elderly or people home alone. Instacart doesn't take action for these workers and it's unacceptable and unsafe

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