In June 2014 a podiatrist at Issaquah Foot and Ankle Specialists misdiagnosed a small bump on my left foot as bunion and botched the surgery. The surgery left my left foot permanently impaired.
Before the surgery, this doctor had all five-star reviews on another business review site. After the botched surgery, I realized that this site had filtered this doctor's negative reviews and placed them in "not recommended" category. Had I seen those negative reviews, I would not have gone to this doctor and I would still have a normal healthy left foot. I feel I was tricked into using this doctor.
I posted a one-star review for this doctor on Google in Nov. 2017 and updated it in Jan. 2020 after a trip to a foreign country for medical treatments. A couple of weeks later, Google removed both the original review and the update. However, Google kept this doctor's fake 5-star reviews up.
Follow the link below and click on the earlier reviewers' names with more than one reviews to see their other reviews. Most of them also reviewed one or more of the following businesses: Seattle Mobile Detailing, Prime Mobile Detailing, Mold Removal Today, Chipotle Mexican Grill, Social Cow Marketing, First Response Restoration, Subway, etc. Coincidence? I don't think so. They are fake reviews. This doctor obviously had this flaw fixed recently. On recent reviews you don't see this problem. However, they are still fake reviews.
Google, you have failed your corporate social responsibility. How about get back to basics and do an honest service for your users. Remove the fake 5-star reviews, not the genuine one-star ones.
As for people who posted the fake reviews, I am sure it never even crossed your mind that your fake reviews may put other people's health at risk, and you don't care either!