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Mindy V.

1 Level 1 Contributor
  • 3 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Computers & Technology

Member since April 2020

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    48

Review Distribution

3 Reviews by Mindy

7/4/20
I bought some pants from them that I didn't like and they didn't fit well, so I returned them over a month ago. Apparently, if you return things with the return label that they provide you with, you won't receive a refund. You will receive a gift card. Not a gift card that they mail to you, just a gift card. I chatted with someone and found that out. After I griped, she voided my gift card and is finally processing my refund. They obviously are trying to keep your money at all costs. It's bad enough that they steal $10 to cover the cost of the return, especially when most businesses offer free returns. But then they try to keep your money altogether. What a nightmare!!! I'm never buying anything from this place again!!!!!!!!
7/3/20
I bought some pants from them that I didn't like and didn't fit well, so I returned them over a month ago. Apparently, if you return things with the return label that they provide you with, you won't receive a refund. You will receive a gift card. Not a gift card that they mail to you, just a gift card. I chatted with someone and found that out. After I griped, she voided my gift card and is finally processing my refund. They obviously are trying to keep your money at all costs. It's bad enough that they steal $10 to cover the cost of the return, especially when most businesses offer free returns. But then they try to keep your money altogether. What a nightmare!!! I'm never buying anything from this place again!!!!!!!!
4/13/20
Straight Talk pretends to reward their customers with a rewards program that you can use to buy minutes or to save money on buying their phones. But they often have your rewards points pending so that you can't use them. But it doesn't show that they are pending when you log in to your account. It shows that they are available. Customer service doesn't care and makes you jump through hoops, calling one person, who transfers you to another person, who transfers you to another person who tells you they have to have corporate call you. It's REALLY not worth it!!!!!! And I've been a customer with them for a VERY LONG time!!!!!

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