I had a missing item in last week's shipping, not a big deal but wanted to know if I could get credit (or at least inform you all of the error). Christopher was very helpful and secured a credit immediately and also answered a question about when my favorite meal would be available again (Pork Cubano Bowl). The experience was fast, Christopher was friendly and apologetic. Great service. (Please bring back that bowl!) :)
Hi Mindy, thanks for sharing your remarkable customer service experience with us! I'm extremely delighted to hear that Christopher was able to efficiently assist you with your concern. We're known on bringing back old faves, so just be on the lookout!