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Mindy R.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since January 2020

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1 Review by Mindy

1/15/20
I posted a review out of anger yesterday. I would like to change it since my card was hacked. This was not the company. We were both scammed.
I followed the information on the statement, and sent them an email begging them to stop the shipment on that order because it was fraudulent. If it mails out, were both going to be scammed. I'll eventually get my money back but they wont get payment or product back. Fast Foward to today.
The money was back in my account. The email worked. I provided them with everything I could to help them find the order to stop it.
mollym16
molly m. – SHEIN Rep
Dear Mindy,

I hope this message finds you well. I apologize for this situation. I looked into the transaction with the screenshot you provided and it appears it may have been a fraudulent transaction by someone who has obtained your credit card information. Could you please send me an email at dispute@shein.com so we can make sure the money is refunded back to your account.

-Alexis

Mindy Has Earned 1 Vote

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