Mindy H.

I have been, until recently, a long-time advertiser of what was Angie's List. I have had nothing but 5 star reviews and would hope that I would be the kind of advertiser they would be happy to have. Their customer service has always been mediocre at best, but it has gotten completely horrible - I wait a week or more to get any kind of response to a question from my "Client Success Manager", if I ever hear from him at all. I finally got fed up and cancelled my current contract, paying a steep penalty, but they are continuing to charge my credit card. And guess who is the only person I can contact about this - my "Client Success Manager" who never returns any messages, including about these charges. Beyond frustrating - never advertise with them and save yourself the frustration!