My first and last time ordering from RIVER ISLAND! I purchased 12 items totaling $553 only to receive all but 4 items! Very frustrating to have waited for these items to not receive my whole purchase. When I contacted RI they told me all the items said they were sent which again they didn't. They even sent me a small box that wouldn't be able to even fit all my 12 items inside which is how I knew even before opening it that items were missing. Anyway they dropped the ball and to accommodate me only gave me a coupon for express shipping which still didn't work! If you don't want to be inconvenienced I would recommend NOT ordering from this site.