Mileta K.

I ordered a pair of shoes online and they came in faulty, but I went to my local store and the girls were sweet, lovely and they actually advised me to order a new free of charge and collect it from their store next week Thursday. The shoes came in 3 days earlier then they were supposed to and a new replacement pair was perfect

The girls apologized and were really nice and professional

I love River Island in Blanchardstown, Dublin, amazing staff, always helpful and will solve your problem

I had the same issue in the past, I bought a pair and they were faulty, the faux leather cracked after wearing it the first time so I brought them back and the girls gave a new pair

This is why I love this store, they will always help and you do not have to worry if something goes wrong as they will do their best to make you happy