I am a service provider. When I started using Thumbtack in December 2016 I had a 50% success rate. But shortly after that they tweaked the forms and everything went downhill. Since then it seems like 90% of the requests are fake. About 90% of the projects I have bid on were never awarded to anyone. They were either fake jobs posted by Thumbtack employees or jobs posted by tire-kickers or bots. I have put in over 50 bids in the last 2 months and have not even received a response of any kind. I think most of the projects in my field are bogus. Thumbtack is running some sort of scam. Each of those bids cost me approx. $13-14 each. They are thieves. There needs to be a class action suit. If we band together we can get our money back.