Mila Y.

I wanted to order the brochures. Uploaded the design, glossary finish, choose "delivery" because there are free deliveries for reward members. At the check out I found out there are not any free deliveries there, I did not want to pay $9.99 for delivery, so I wanted to change this option into "store pick up" - there were no such options, I had to close out everything and start a totally new order. I have uploaded my images again, picked "store pick up" and this time it says that the glossary finish is not available for "pick up" options. Crazy. So, I don't have much choice, so I decided to go with a regular paper and a "store pick up". At the check out I found out that they don't accept gift cards online like a payment. I have already spent 2 hours on all this and still was not able to place any order.
I wanted to leave a feedback for them, but the red icon on a side of the screen was not clickable.
I have been ordering the cards and brochures at Vistaprint before and have never had any problems. At the Staples.com, spending 2 hours, I still was not able to order anything.