Mila T.

I ordered 2 BOOKS, just 2 simple novels from Barnes and Noble days ago. STILL NOT PROCESSED, and definitely not shipped. I've reached out to 'customer service' (which is anything but) several times, but to no avail. All they can say is "it's up to the warehouse and they take 7 days to process. Your order can take 3w to be shipped". WHAT?! For 2 BOOKS. I checked and Amazon has the books in stock and would deliver in 2 days. I will NEVER order with BN again. No sort kf customer service at all, then when they close down, they'll look surprised.

I placed an order today for $26. After Uber Eats added all their BS ‘fees', including a $9.99 DELIVERY FEE, I ended up paying $45.98! Double the price of the food. This service is daylight robbery. They suck and are taking advantage of consumers.