Ordered this tool some while back; when it finally arrived it did absolutely nothing to stop my Shih-Tzu from barking.
I assumed this item was broken and wrote to "Jennifer" asking for a replacement. Since then I wrote several times, asking for either a replacement or my money back. I have never received a response, yet keep getting offers of additional items.
DO not waste your money ordering anything - not only the item does not work, but is also of a very low quality. After sale Customer service is NON EXISTENT.
Hi Mila,
Thank you so much for your feedback. We truly appreciate it.