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Very bad response to my queries, or to be precise- there is no response for several days now.
I needed to call Customer support in order to get some very important information regarding my account.
I understand that service is delayed due to Pandemic situation, but a simple respond will be good enough in order to know that someone is carrying...
milan hasn’t received any votes.
milan hasn’t received any thanks yous.
milan doesn’t have any fans yet.
milan isn’t following anybody yet.
Empty.
Dear Payoneer Management, I hope this message finds you well. I am writing to express my deep...
My first interaction with Payoneer: 4-16-2020, I received an email: "Your request to get payments...
Dear Milan
Thank you for bringing this issue to our attention.
We would like to say sorry for this experience you had with our support and that you are right, waiting a week is for sure not the service you should receive or the one we are in general proud to provide. In order to fix this, answer your questions and provide you with the information that you were searching for, we checked your account details and the communication you had with our support center and expedited the reviews. Finally, your request should be fulfilled within 24 hours and the global payment service will be activated.
Feel free to contact us if you have any other questions.
The Payoneer Team