I'm writing this after backing over 100 projects on Kickstarter. Let me start by saying I love the idea that people come together and help an idea become reality without the help of big banks and all the ups and downs of it. This company was one of the early pioneers of this genius concept. Do your due diligence and make sure the person/company is up to their claims and they have things like guaranteed shipping, refund period and warranty for some specific time period. There have been companies like fluxbag by Jens Thiel which is a true stand up guy and even after his partner betraying him and taking all the money and him having to declare bankruptcy, he still is trying to deliver what he promised back in 2019 even years later. He is building the products slowly from money out of his pocket when many companies take your money and run and leave you with nothing. So always read the comment section and their production projections and their reputation. A google search goes a long way so do your homework properly.
Hi Milad, I'm sorry to hear that your items were lost. It looks like we reached out to you on May 18 for photos of the damage in order to compensate you, and when they were not provided, we closed the claim.