Mikhail G.

My company has been in business for over 2 years. I've had the same number of reviews since. I can't grow because I have 76 five star reviews in do not recommend. These five star reviews are from people who are very active on yelp with many friends and reviews. But if someone who creates an account that day with no picture or reviews or friends leaves a 1 star it stays on my page for 6 months, deeply affecting my business. We as business owners are not protected, whenever I question them about their algorithm, no one knows about it, no one can help us no one can explain why this is happening.