I had some problem with cococontacts not receiving my products a year ago. I was not able to received them, they said it was a problem with the shipper. I was upset about this but they were able to refund it. They also offered me a free contacts, which I did asked after a year later and they granted me what they promise.
Splendid customer service! I received a refund and get a free pair. Thank you. You deserve this commendation.