Mike Y.

I'm speechless about this company. Are they scam artists or a legitimate company? Don't ever set "autopay" with Gettington! What a pathetic company! What a bunch of losers, they need to get real job. All calls are being answered in a foreign country, Philippines. They're money hungry. I understand only half of what they're saying.

Don't believe anything they say. There's a problem with my account balance, and when I tried to talk to the customer service, they forward me to their collection dept. When I talked to the collection dept. they told me I don't have to worry about making a minimum payment for this month because I made a double payment for June and July, they will say anything to make you believe that everything is gonna be ok. They said an adjustment will be made by today. Well, tomorrow is my minimum payment due date. My account balance is still not adjusted and the minimum payment still shows as $66 when it should be $0. When I called today, they told me a whole different story. They said that there's nothing they can do about the minimum payment and my account balance. They told me on 18, 19, 20, they will adjust the account balance as well as minimum payment amount. Never happened.
They are just waiting for me to miss my minimum payment due date, so that they can charge another late fee.
I left several messages to supervisors regarding this issue, but nobody had called me. They gave me false information about their names, they don't update the account balance, and they don't do follow ups! When I asked their name, they gave me wrong names, I guess they don't want to be tracked down or be responsible for what they say. Lack of Knowledge? There's no communication between the customer service and collection dept. Every time I call, I spent 25 minutes to 30 minutes because they failed to update information from the previous calls. THEY'RE NOT TRUST WORTHY!

I have never requested any reimbursement for the previous payment I made. Why would I do that? For some reason, they told me they reimbursed $40, but when I checked transactions at my bank, there's no credit of $40 from Gettington. I called the customer service, but they kept insisting the reimbursement was made. Wow, are they serious? They're scam artists. I went to my bank and had the branch manager fax Getttington a statement showing that there's no credit of $40 from Gettington. Despite the fact, as of right now, they still didn't update my account balance. They're giving me headaches and the runaround! I'm planning to take them to a court if I have to. I spent almost 700 to 800 minutes with them about this issue, they couldn't get it together. All they do is transferring the calls to the collection, when I talk to the collection, they transferred me back to the customer service just back and forth. And it's really hard to understand their thick heavy accent. I'm sick and tired of how they handle their business. They're crazy. Be careful about giving them your bank infor. Close your account ASAP! They will ruin your credit! YOU'VE BEEN WARNED!