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Mike W.

1 Level 1 Contributor
  • 3 Reviews
  • 11 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since September 2014

  • Reviews

    3

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    457

Review Distribution

3 Reviews by Mike

9/29/14
While the 50 free gigs are nice, their support is rather poor. I had a lot of issues with their captcha solution because of vision problems. (The text is light black on a light gray background, they mix similar characters and numbers, etc.) Their support was unwilling to even discuss the issue with me. I raised the issue in their support forum and was told that they weren't interested in providing ADA type access. I closed my account and moved on.
9/29/14
I have 2 vps'es with these folks and have had little to no problems with either one. Tim, the owner, is very responsive and quick on support issues. Prices are fair and reasonable.
9/29/14
I used to have a Firedrive account and I wound up cancelling it. I used it to organize my ebooks collection. Uploaded books disappeared all the time only to reappear weeks later. They kept sending me emails saying that I hadn't logged on to my account since I created it even though I was logged on daily. They spammed me a couple times a month even after clicking on the unsubscribe link and getting a successful response. Three support tickets went unanswered with the fourth one telling me that basically they didn't take bug reports from users. I had a strong feeling I knew the reasons why the disappearing books and the broken unsubscription problems existed and was willing to be a test subject for a possible fix.

50 gigs is nice but their support is very lacking.

Mike Has Earned 11 Votes

Mike W.'s review of ADrive earned 5 Very Helpful votes

Mike W.'s review of Anynode earned 2 Very Helpful votes

Mike W.'s review of Firedrive Media Limited earned 3 Very Helpful votes

Mike W.'s review of Anynode earned a Great Find vote

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