I ordered my fiance a pair of custom shoes on 5/7/17 I got an email on 5/18/17 stating they are working hard to fulfill my order and they would send me a email in 5-7 business days when they will be shipped it's been over two weeks now and I haven't heard from them I emailed them twice and haven't gotten a response. I'm calling my credit card company and having them cancel my order I would never do business with this company again I see why they have a f rating!