Sent my dogs registration info in September 2021. They needed some info from the breeder. No problem. Sent it off. It's now December. I have no papers. They did, however, send me an email wanting me to buy their products, and listed my dogs registration name wrong and refuse to change it. Funny, they had no problem cashing my check the moment they received it 3 months ago. I'll stick with showing my dogs in other venues from now on.