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Mike U.

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1 Review by Mike

Faucet

  • Faucet

“Wrong item was shipped, but up to the customer to arrange for return shipping”
10/25/20

They delivered the wrong item and when I contacted customer service they told me they would replace at no charge - BUT- it was up to me to return the incorrect item via UPS and if it was not received within 30 days I would be charged again for the amount of the original order. The original order being about $200 with the cost of the incorrect item being probably around $10 since they shipped an open box sink drain. Never, ever will I shop with them again. For a savings of $20 over Amazon, it is not worth the hassle to correct their errors.

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