Mike S.

When attempting to wire money to a friend in Thailand on-line, I received an error message. Therefore, I called in and was told that I could not send money. When I inquired as to why, I was transferred to a supervisor who very rudely told me that Moneygram did no want my business, and that he was under no obligation to tell me why.

Flabbergasted, I went on Western Union and was able to wire the money within minutes.

I was mostly taken aback by the rudeness of the 'supervisor', and how dismissive he was in telling me that my business was not important to his company.

His name was Javier, and he claimed to be the highest supervisor I could speak to.

My main concern is that these people now have my financial information!