I ordered online and paid more for shipping than I did for the item so I could have my pkg on time. Still have not received my pkg when I chatted with "Jackie" and ask for a refund of my shipping charges since it didn't get here in time I was told that they are only an estimated time. My items where shipped on the day I was suppose to receive. However, nothing said estimated and I can not get a refund. Photo below shows what I saw in website at time of order. It should have been here in time. I cannot get a refund and this was for a party tonight. Very disappointed in the online store and Spencer's for not making this right