Don't order from BlueFly. Ordered Versace belt for son Christmas present for $100. First, the buckle broke the 6th time he wore it. I tried to repair and realized the buckle was made out of cheap cast metal. Started researching and realized its fake. How do I know. Versace uses stainless steel. This was low quality coated cast metal, AND Versace says EVERY Versace product has a verification code on it or the tag. Guess what, no code on the belt or tag. They will not take a return either since it was more than 21 days! WHAT! It was for present so ordered early, and didn't break until 6th wearing. DO NOT BUY BLUEFLY!
Updated 4/1/17. I replied to Bluefly request for order information. Apparently their idea of escalate internally is to simply ignore it. Sent them the info through this request on site jabber, NO reply or action from Bluefly. Also tried through the original return request/order. Even offered to take credit or discount for another item off Bluefly. Guess what Bluefly DENIED. Can I change it to 0 stars.
Hi Mike, Can you please send us your order number, phone number as well as your email address? We're going to escalate this internally. We're so sorry you had issues!