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KUDOS to GetARoom for their great Customer Service. I had to cancel an upcoming trip in June/2020 due to the Coronavirus Pandemic. All the activities I had planned to take part in during this vacation had been cancelled. Even though the cancellation policy did state the reservation was "non-refundable", GetARoom did the right thing and gave me a full refund of $658.79. This really shows me that they care about their customers and in the future I will definitely use their site again for my bookings. Great Company...
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Mike,
We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.