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Received a defective drone that was also missing the 2 extra batteries I paid for. Tried to get a refund in first 2 days. Sent pictures as asked and then Was told to ship to China instead of US warehouse it came from. Not worth the effort to pay for shipping to China and then wait at least 6 weeks for a refund " maybe". Found out later Amazon has dealers that sells the same drone with the famous no Hassle Amazon return and refund process. Scam company in their customer service. Never buy directly from Chinese vendor again. Not reputable
Mike O.'s review of Banggood earned 13 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Mike O,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com
Best regards,
Banggood Team