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Idiots in bank security locked down my account because they thought there might be fraud but won't let me verify my ID without driving to one of their branches in another city because I don't have a cellphone. I've had the account for nearly 20 years. SO they are just locking my account down so I can't use it, won't let me verify my ID any other way. Zero help. Zero creativity. They are just a bunch of idiots who do what a computer tells them to do. Zero common sense. Zero customer service.
Tip for consumers:
Do not bank with these idiots. The only bank that knows what they are doing is USAA.
Products used:
Standard checking account.
I needed to correct a typo in my reservation. They wanted to charge me 50% of the ticket price. The airline made the change for free. Booking.com sucks.
Tip for consumers:
don't
Products used:
online reservation
Mike N.'s review of Bank of America earned 2 Very Helpful votes
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