mike m.

Ordered red delicious and honeycrisp apple trees. They arrived right on schedule. One tree wasn't packaged perfectly (soil had spilled) but both looked healthy. Planted them last fall, we'll see how they do.

We had our front door repainted, after which the lock was stiff and wouldn't open from the outside if locked inside. We made an appointment with this company after finding them online. The locksmith arrived on time so that's good. A smooth talker he was, which should have put my guard up. He quoted $350 for 15 minutes of work but agreed on $300 if I paid cash. He did fix the lock so I guess I should be happy. Admittedly it's an older home and an old lock. But he repositioned the inside handle slightly crooked and drill holes are showing. And the price is double what I thought was fair. I was handed a generic receipt with no company name and no contact information. And there's no guarantee on the work. Seems like these folks simply dispatch freelance locksmiths, they are not a real locksmith company. I regret using them.

I ordered 500 logo pens to be used as promotional giveaways. I happened to start using one, and after a few days most of the logo rubbed off. I complained to them, including sending pictures. Well they are stonewalling me about a refund or replacement. I had used them a few years ago successfully... something is wrong now... I suspect new management (?).

I've ordered several pairs of glasses over several years. The results are mixed. One pair was good, one OK, one or two really not working. My main area of dissatisfaction is ordering progressive lenses... those are the multi focal glasses without bifocal lines. Distance viewing is typically very good; reading books or smartphone though, is a double vision experience. For those technically minded, the near-vision inter-pupillary distance is wrong, and it cannot be specified. Also they no longer offer the high refractive Index plastic. Another issue is obvious, namely, you don't know if the frame looks good or is comfortable until your glasses arrive. On the plus side, their prices are good and delivery is quick. Use them if you have a simple prescription.

What you see is NOT what you get. We entered the gift "Registered at..." shop name. It looked good, then on review it looked cut off, then we fixed it and it looked OK on the screen. Well, when the order arrived, most of the shop name was cut off. So now what, we hand write the shop name?