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I called Flight Hub and cancelled my Elite membership five months ago to find out that my credit card was still charged membership fees all theses months.
After I found out, I contacted customer care at three different instances. I was kept on hold for extremely long time. They promised to refund the wrong charges but refused to provide the cancellation number. They promised to send the cancellation e-mail within 24 to 72 hours but nothing happened.
Unbelievable!
I'll ask my credit card security to resolve the issue with Flight hub.
Very disappointing?!?!?!
Mike M.'s review of Flighthub earned 2 Very Helpful votes
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Went to check in for my morning flight in London and realized I had transposed two letters in my...
Hi Mike,
We're so sorry to here this! We'd like to look into this issue if you could please send us your 9-digit booking reference by private message.
Kind wishes,
FlightHub Team