Mike M.

I can't believe that I allowed Yodle to rob me of $5,000 of my hard earned money. Their sales team did a great job of selling me on their service, but as soon as I signed on the dotted line, the sales team disappeared. Then I was handed off to a bunch of flunky account managers. The first thing they did was educate me on how to promote the lowsy "adversite" that they whipped together for me in a few hours. Not only was the site rudimentary and not aesthetically pleasing, but also had a bunch of misinformation. Everything from the stock photos they used, to the language was bogus! When I requested that they change the photos and the verbiage, they never got back to me. I eventually had to re-write the content myself and email it to them. I even sent a new background image for the site, but they didn't even implement it. Then, the amount of work that they wanted me to do to promote their site was ridiculous. The whole reason why I hired Yodle was because I don't have time to do my own website marketing and prospecting. Little did I know that I was the marketing machine. To sum things up, all I got out of this during my 3 month campaign, was a bunch of phone calls from prospective customers who weren't even in my geographic area or from those looking for services that my company doesn't even provide. Just by chance, I thought I might bump into one solid lead from this, but that wasn't the case. After my 3-month campaign ended, I didn't realize that I had to cancel the automatically renewing contract in writing, and it went on for another 2 months. It wasn't until I reconciled my credit card statement that I realized they were still charging me. When I brought this to their attention and requested a refund for the extra 2 months, they ran me around for 2 weeks before telling me NO. Do yourself a favor and hire a small web development company or freelancer that comes recommended to you from an associate.