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Mike M.

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Experience: Art & Design

Member since February 2021

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1 Review by Mike

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MapleLeapPhoto.ca is a Scam. I ordered a Canon Lens over the phone and they assured me that they have it in stock and I will receive it within 5 days. They sent me a UPS tracking number but the tracking number says that UPS has not received any such item (only a label was created). I contacted MLP and they insisted that the product has been shipped from the USA and is in custom clearance by UPS. Then I contacted UPS and they said this seems to be a scam and they would have known if the item was in custom clearance. I then called MPL to cancel the order but they have been delaying the cancellation all along. First they said the order was cancelled and I will receive a confirmation by email, but I never received anything. Also their customer support transfers you to different extensions without a final resolution. I checked their online reviews and found the same kind of issue with almost all of their client. The Visa transaction refers to a company in the US but the you buy they don't tell you that items are being shipped from the US, but from their local warehouse in Dorval (Montreal).

Tip for consumers:
Stay Away from MapleLeafPhoto.ca !!

Products used:
Canon Lens which was never shipped or received.


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