Hello. I shop here quite frequently. I read another post about karaokewh.com being a scam. My experience from dealing with the for many years is quite the opposite. They are always courteous and friendly. I have only had a problem with one out of the MANY I have purchased. As it happens, they told me I needed to call Steller to see about getting a replacement because it was out of warranty with Karaoke Warehouse. The phone number they gave me worked just fine and Steller replaced it at no cost.
They almost ALWAYS answer the phone and when they are too busy to answer, they call me back if I leave a message. I think whoever left the nasty review is not telling the truth as there is no way the folks there would deliberately ignore a customer.
I hope someone finds this useful, and more importantly, I hope you guys don't read into the exaggerations of that mean heated reviewer. God Bless and happy singing!