mike k.

Spectrum provides the worst service of any company I have ever had the misfortune to deal with. Their low price suckers you in and then you realize why they are cheaper than the real internet/phone providers. We have had more outages in the last two weeks than we had with Southwestern Bell/ATT in 57 years combined. I wish I was exaggerating. If you need reliable internet or phone service pick any provider except Spectrum. They are constantly getting cancelations so they re-use the same equipment and then lie about it. One of their managers even told me they only use new equipment until I showed him their box that was only supposed to be a couple weeks old. Then he had to admit it was obviously used and filthy. You might ask what a Spectrum manager was doing at my house a couple weeks after installation. He was there because the service people had been to the house 3 or 4 times in the first week of installation. The family room TV actually went down 2 3 hours after installation. This is the first review I have ever written in my entire life but I just had to warn everyone that all those one star ratings are there for a reason.