Mike J.

We've bought 3 bikes from BikesDirect so far. My brother, an avid MTBer, and a roadie friend both recommended BikesDirect. I knew going into it that the bikes would need partial assembly and tuning and decided I'd take on the tuning myself.

All 3 bikes (purchased over a 6 month period) are great quality, arrived in great condition. Larry in service was so helpful along the way and a major reason for repeat business. The last bike had a break pad that had come off during shipment and even that was resolved quickly.

If you're buying a bike from BikesDirect, know that you either have to do the work or take it into a local bike shop to be tuned. If you go into it knowing this, I think BikesDirect is an awesome place to get a good quality bike at a very reasonable price.