It is unfortunate that our own organization sells their soul to get more of our cash. All we ask for is service, hear our complaint and not over charge us then tell us to go blow. Really, hang up rather than answer a question? 30 mins on hold to get a dial tone? Tell us you can help and then don't? What is the point? If we did business the way REALTOR.com (move inc) does... there would be no business.