Mike H.

A more thorough review has been posted to superpiece.com.

Long story short:
-Been over a month, still no product. (It turns out it could take up to 3 months! But the website claims 1 to 2 weeks if you don't read the FAQ.)
-Sent two e-mails, no replies. (I even used the form on their website because I have a feeling the owner will say the first email was placed in spam, but can't say that about the second email.)
-Filed a dispute with my bank. They attempted to call the number listed for the company. No answer.
-Dispute process is pending.
-After the bank's investigation, I will file a complain with the BBB.

If I remember, I'll add a comment to this review.

Like the other two [current] reviews on sitejabber.com, I have not received my product after a month of waiting. The website claims 1 to 2 weeks, but if you dig deeper, it's only 1 to 2 weeks AFTER the product has been "shipped." Having the product shipped, however, could take up to 1 to 2 months (as other users have experienced).

I filed a dispute claim with my bank today. I already sent two e-mails, and my bank attempted to contact the number "Billy" listed.

I would not recommend buying from this website at all, as Indian glass, on average, is cheaper quality than American glass. Had I known it was manufactured in India, I would have never placed an order to begin with. But, for the price, I did realize it was cheaper glass, which if it fails on me, then lesson learned.

Once my bank finishes their investigation, I will contact the BBB to notify them of this terrible customer service. I should have done my homework first.

The website is also listed as:
www.store.superpiece.com store.superpiece.com