Mike E.

We purchased the Model H wheelchair. First, after many backorder issues followed by a shipping fiasco, we received the chair. The product itself was somewhat disappointing at first. It has much less power than anticipated and cannot go over even the smallest of bumps. It also does not have the bluetooth capabilities we were promised. However, after adjusting my expectations of the chair, I have actually come to like it okay. After all, you can't expect a $2000 chair to perform like an $8000 chair. I must say that Sylvia on the website chat was a very bright spot in the whole ordeal. She was great She's solely the reason we didn't cancel the order long before we received it.