With all due respect to everyone complaining (especially when the reasons why this app is being used is already frustrating and emotionally volatile), I don't really understand what the huge issue is. Now keep in mind, I'm using the site, not the app, so I'm not paying any money for it but I also have no experience regarding the performance of the app - and of course, you can't use the app if you aren't paying for it. All that said, all you have to do is set the (free) website account to send an email notification for anything important. You can also set your email client or app to treat every email from Talking Parents as 'important.' Voila: you don't miss a single message or update, all for free. And this is on your phone, too - if you're not getting notifications about your messages, sorry, but its user error, and not the service itself. My advice is to take some time to learn more about your device settings and client/app settings, as well as which clients/apps are better than others. I see no legitimate reason to have to pay for the app. None.