My first night at ahnvee was bad
And went downhill from there, PLEASE READ ALL TRUTH not one lie. The Jacuzzi rooms are horrible, i stayed in rm 307 and before I went to bed I saw 3 huge cockroaches 1 alive and 2 dead on the floor, by the time I woke up there were a total of 5 cockroches, my room was foggy the mirrors were all wet the floor was soaking wet with about an inch of water everywhere including my luggage everything had condensation from the Jacuzzi and poorly constructed room thats not vented so u have to freeze with the a. C. on all night to help with humidity which is unbearable, I notified staff about the roaches and water and Carlos switched my room to 402 a room that is just as humid just no roaches because they have to spray each room. When I went to 402 I rested for an hour woke up and noticed my sneakers were missing I went back to reception and asked if I can look in room 307 for my sneakers and they were no where to be found in the empty room that's when I realized maintenance or cleaning people had stolen my jordans. They showed me bits and pieces of camera footage and a woman toss a bundle of towels I'm not blaming her but I'm blaming the owner for doing nothing about it which he said to me he thought I was lying, the general manager Al that avoided me everytime i saw him, 3 days he dodged me until it was time for me to leave, all I asked was to see the whole video, head of security that is protecting the thief from being exposed and probably is his friend, one thing I'm certain of is a good thief will never walk out of a room with my black jordan sneakers in his hand knowing there are visible cameras on the wall. Carlos and the head of maintenance are the only ones who gave a damn but can't do much due to bad conditions which start with ownership and poor mgmt, when they switched my room my bed and pillows were damp smelled like mold. My toilet had to be plunged daily because water kept overflowing without me putting toilet paper. Jacuzzi water is either extremely hot or extremely cold, and the water is brown disgusting and not clean. The website and pics is one thing but to visit is a whole different experience. This was like staying at a truck stop motel quality experience, i. Heard others complaining about the pool in the pool rooms, my friends shower did not work. Food in the pool area looked alot better than it tastes. Wifi was not always working so i couldnt dial, text, use whatsapp no contact to anyone in America all night. I DO NOT RECOMMEND this place to a tourist with standards. IT IS NOT PARADISE YOU GET WHAT YOU PAY FOR. They hire thieves or anyone that will work for cheap then cover up theft and offer no resolution. I know you can edit camera clips because I own an audio recording and film company. I Never use the term 3rd world country because I am from an island but this resort is bad it just has a nice website don't be fooled. Maybe there is better treatment at another resort but this place as they say NO BUENO.