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Mike B.

  • 1 Review
  • 1 Helpful Vote
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Experience: Computers & Technology

Member since August 2017

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1 Review by Mike

8/7/17

EBound Host lies about their 24/7 support. During the day they do have technicians that are available at night via the email or phone. However, at night, they just have a foreigner that can barely speak english telling you, "someone will answer your ticket as soon as possible." and they are not available via phone mysteriously. Out of the dozen times I have requested support at night (even extremely serious issues such as the site being down), they will NEVER RESPOND until normal business hours the next day. If you actually want 24/7 support, eboundhost is NOT THE COMPANY FOR YOU! I have never dealt with a host so dishonest.

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