I get an update every now and then which has proven to be incredibly unhelpful. Here's the translated update info which seems to suggest it's been sent to Heathrow multiple times in the past month. Not sure I'll ever see my bike lights - really should have checked which country I was ordering from!
2017-01-03 23:49
Suzhou city, leave sent to London's Heathrow airport hub city, Suzhou city (transit)
2017-01-03 18:28
Suzhou city, leave sent to London's Heathrow airport hub city, Suzhou city (transit)
2016-12-28 18:13
Suzhou city, leave sent to London's Heathrow airport hub city, Suzhou city (transit)
2016-12-22 18:48
Suzhou city, leave sent to London's Heathrow airport hub city, Suzhou city (transit)
2016-12-12 19:39
Suzhou city, leave sent to London's Heathrow airport hub city, Suzhou city (transit)
2016-11-18 15:53
Suzhou, Suzhou international conservation area get to vote has been received
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=14378618 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.