Mike b.

After several years of being a contractor listed on thumbtack. This is my opinion!
Their pricing schedule is all screwed up! They charge 4 credits or roughly 10.00 for a sub premium lead. By that i mean you pay 10.00 for a lead that does not include any contact info for the potential customer... No email, no phone number. Just a name and a genral area. Also the cost of the lead is not in anyway equal to the amount you could hope to make on the job. For example they charge 4 credits(approx 10.00) for a lead ( installing a tv on wall with no inwall wire concealment) that at best is going to pay 55 to 79.00 but then the charge 2 credits for a lead (complete electrical rewire) that has the potential to pay thousands of dollars.
I will also add that i get replies to only about 1 in ten leads purchased.
At one time thumbtack was a usefull tool in your tool box. That no longer is true. There price increase is designed to get the most out of the most popular services. Instead of being designed to get the most out of the most costly services.
If i could give advice to those in charge at thumbtack... It would be... to take some time a actually make some phone calls to your contractors and ask ( personaly) what they think about " cost of lead vs price quoted". I think they would be surprized.
To sum it up... Thumbtack is trying to get premium lead prices for refferal leads (leads where you pay. And they pass on your info). It is for that reason than i have greatly reduced the number of leads i bid on.
If i could give advice to contractors thinking about using thumbtack. It would be. Don't waste your money.