If I could give 0 stars I would. A recent order that I had placed was shipped to my old address. When I brought this to the attention of customer service they told me, that more than likely will not be able to help me so I messaged back, informing, them i would not be able to receive my order if they could not fix it. I received an additional email stating that the problem in question had been solved and that my order would be sent to the correct address. My order was sent to my old address. I sent several emails to shoes.com to resolve the situation but they chose not only to not assist me but to not even respond to any my emails. I will definitely take my business elsewhere in the future.