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My experience is TopCashBack does not pay. Despite their many responses here to save face. All of the responses blame you the customer or the merchant. And that they are totally innocent and are acting in good faith. When the truth is they are not acting on good faith and lay fault everywhere but themselves. I have used many other cashback services, and this one just does not hold water. Other sites have even given me the cashback, while they are investigating the issue. TopCashBack has lost their perspective of customer service. I would not recommend. TopCashBack stop writing responses here and pay us for heavens sake. It will be the only way you will survive. Everyone do not fall for the high percentages quoted on their site, because the actual amount is closer to zero percent.
* TopCashback attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Mike B.'s review of TopCashback earned 4 Very Helpful votes
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This is a complete scam, when you have been waiting for months to finally withdraw your money,...
First off I only have one account and invite alot of my friends and family to join and they all...
Hi Mike,
When we try to provide you with a reason for your cashback being declined or not moving to payable yet, we are only trying to explain what's happening in the background and that we rely on the payment from the retailer in order to make the cashback payable in your account. We do pass on everything we receive and hope that every purchase made is successful in earning cashback but we can only pass on what we receive.
The reason we are able to offer higher rates than most cashback sites is because we wait for the payment. What other sites might not show is that they keep a portion of what you earn which lowers there rates on site but we would rather give everything we can to our members from the start. It does mean that we need the retailer to play their part and pass over the funds. If you would like to send in a support ticket asking for myself then I'd be happy to review your account further.
I hope this helps,
Jack