This company has the worst customer service. My account got locked because their primitive user share detection system just checks if you log in from multiple locations and then just blocks you. Prior to that, it was always asking me to reset my password to the point where I started forgetting what the new password was. They took my money, locked me out, and don't even respond to emails. If you call the customer service number they cant help you with anything and just tell you to email account management that does not get back to you. My account was never shared with anyone... Charge back time.