My "overnight" shipment took 3 days. My poor snakes that I ordered for my 8 year old son had no air holes in the package shipped USPS! And when I got them finally one wasn't what I ordered. I called and the idiot, Felton said he "upgraded" my son's okeetee corn snake to an albino because it looks so close to a normal corn snake. I purposely ordered a normal corn snake and an okeetee corn snake because of that reason! Now he wants me to pay the shipping to send back a snake "he decided" to send me and a 20% restocking fee because the idiot didn't think we knew what we wanted!?!? We're lucky they even arrived alive after 3 days in a tupperware container, wrapped in newspaper, in a box, in another sealed box with NO air holes! What an $#*!! I will NEVER do business with these idiots again and I hope they loose their license and business.