Took my money and never delivered the products. I chatted with customer service 2 weeks back and they asked for a little more time. Order was shipped 6/17/2016, it is now 8/9/2016.
They cannot track it or tell me where it is and they have not issued the refund I requested.
Logistics at caveman levels - not worth browsing the cool products on the site because you'll never receive them!
Shipps From: Hong Kong Warehouse
Items Shipped By: N/A <----- (A very reputable courier company)
Ship On: 2016-06-17 00:00:00
Dear Customer,
Thank you for your feedback.
If the package was sent without trackig number, we are unable to track your package online as well, could you please kindly let us know your order number? We will contact the logistics company and see if there is any update for your package and solve the problem for you.
Thank you for your understanding.
Best Regards
CS Team of Tmart.com